FAQs - Business

FAQs for business

    What is a vehicle lease?

    A vehicle lease is an agreement with a specialist finance company that allows a business to obtain the benefits of using a vehicle for a fixed period of time and an agreed number of kilometres, for a monthly payment.

    What are the benefits of an operating lease?

    With no major upfront costs and a single monthly payment, you’ll know what you’re spending each month. So you get the vehicles you need and keep your cashflow in check. Plus, we take care of all the vehicle admin for you, so you don’t need to spend time sorting out fuel receipts, tolls notices and registration. And it’s not just for big businesses either. Leasing can suit businesses of all sizes with the need for only 1 vehicle or 5,000.

    What is included in a Fully Maintained Operating lease?

    A Fully Maintained Operating Lease includes vehicle finance and a range of services to make the management of your vehicles less time consuming. These include: 

    • Scheduled servicing and maintenance
    • Replacement tyres
    • 24/7 roadside and breakdown assistance
    • Annual registration
    • Fuel cards and fuel management
    • Infringement and toll management
    • FBT management and reporting
    • Driver support and a driver app

    What happens at the end of a lease?

    You have 2 options available to you:

    1. Upgrade your current vehicle
    Discuss with your Account Manager six months out from the end of your current lease, what replacement options are available. Your Account Manager will be able to provide you with an update on all the latest makes and models and the most cost effective lease options to meet your needs.

    2. Extend your current lease If you would like to continue driving your existing vehicle, you may be able to extend your lease, based on the lease term to date, vehicle's age and odometer usage. Simply call your Account Manager and request a quote based on the term of the extension available and the additional vehicle usage required.

    Where do I return my vehicle at the end of lease?

    All vehicles are to be returned to our independent vehicle assessment partners. Staff will complete an assessment of your vehicle in line with FleetPartners’ Fair, Wear and Tear Guide. A report is then forwarded to FleetPartners together with photographs, and a copy is sent to your company together with a refurbishment cost. Any discrepancies should be discussed with your Account Manager within 48 hours of receipt.

    What add on services are available with my vehicle lease?

    • Telematics
    • Driver safety training
    • Vehicle branding

    Do you have a driver app?

    Yes. We have a driver app so drivers have readily available information about their vehicle and our services, such as:

    • their vehicle driver guide
    • booking a service 
    • details on what to do and who to call for a windscreen repair or replacement
    • how to report an accident
    • who to call for roadside assistance in the event of a breakdown 

     

    The great thing about our app is there's no need to download it from the app store, and it works on all mobile phones, it doesn't take up valuable memory on the phone and when we make updates, it's automatically updated without needing to download a new version. 

     

    Drivers can click here for more details or go directly to fleetpartners.com.au/app on their mobile device.